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The Tranthor dashboard Settings area is where you configure data sources, API keys, subscription management, integrations, and billing. Open Settings from the sidebar or go to Settings.

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Settings overview

Settings are organized into the following sections.

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Data Sources

Connect where your user and event data comes from (e.g. Segment, API, Shopify). Configure these at Settings.

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Authentication

  • Public Write Key – Settings: The write key used to submit user data to Tranthor from your app or API.
  • Admin API Key – Settings: Used to authenticate against the Admin API. Create and manage keys here.

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Subscription Management

Preview and configure the subscription management page that end users see for opting in or out of subscription groups. Available at Settings.

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Integrations

Connect external tools such as Hubspot at Settings.

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Workspace Metadata

Copy your workspace ID and other workspace metadata at Settings.

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Company

Manage your company settings and members at Company . Only admins can access this section.

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Billing

Billing and plan management live under Settings → Billing at Billing. Only workspace admins can access billing.

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Billing and plans

Tranthor offers five plan tiers:
  • Free – Get started at no cost. Free is also where your account lands if a trial ends without a paid plan. It includes a Tranthor watermark, which paid plans do not.
  • Starter – For growing teams.
  • Growth – For scaling engagement.
  • Scale – For larger teams with higher volume.
  • Enterprise – For large organizations with custom needs. Enterprise is arranged with our sales team.
For prices and a feature comparison, see the pricing page in the app. You need to be signed in to view it.

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How billing works

  • Billing cycle. Pay monthly or yearly.
  • Free trial. Starter, Growth, and Scale can start with a 14-day free trial. Eligibility is checked at checkout. While a trial is running, the billing page shows how many days are left. If the trial ends and you have not started a paid plan, your account moves to the Free plan.
  • One pool of AI units. AI work done by agents draws from a single monthly pool of AI units that is shared across all agents.
  • Limits are firm. Each plan includes monthly AI units, email sends, and a contact limit. When you reach a limit, Tranthor stops the action that would go over it. It does not charge overage. Limits reset each billing period.
  • Need more room? Upgrade your plan, or add an AI unit pack. Packs are monthly add-ons that add AI units to your pool.
  • SMS and WhatsApp. On plans that include them, these messages are billed per message as you send them.
On the billing page you can:
  • View your current plan and billing cycle (monthly or yearly), and see if it is set to cancel at the end of the period.
  • Upgrade or change plan via secure checkout.
  • Open the customer portal to manage payment method, invoices, and subscription details.
If you are in onboarding, completing checkout may redirect you back to the dashboard to finish setup. After checkout, the billing page may briefly show that your plan is being activated.

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Usage

The usage page shows how much of your plan you have used this billing period. It has a meter for each of:
  • AI Units
  • Email sends
  • Contacts
Each meter shows Within limit, Near limit (at 90% or more of your limit), or Limit reached, along with when it was last reset. Below the meters, AI usage breakdown shows where your AI units went, so you can see which agents are using the most. If you are close to a limit, the page shows Upgrade. On paid plans it also shows Buy action packs, which adds AI units to your monthly pool.
The AI unit limit is checked before each AI action. A single large action can take you slightly past the limit, and the next action is then blocked until the period resets or you add capacity.